Privacy Policy

What information do we collect?

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, phone number or email address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we received from you)

• To improve customer service via email, text message or phone call (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of evaluating or providing a relevant product or service.

• To send periodic emails. The email address you provide may be used to send you information and updates about your Sunscription, in addition to receiving occasional company news, updates, related product or service information, etc. Note: if at anytime you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

• To administer a contest, promotion, survey, or other site feature. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes, we may use cookies to personalize your experience and enhance the functionality of our website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these links to sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions

Please also visit our terms of use establishing to use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

SMS and Text Messaging Privacy Notice

This section explains how Sunscription.com (“Sunscription,” “we,” “us”) collects, uses, and protects information related to SMS/text messaging.

What we collect

If you opt in to receive SMS/text messages from Sunscription, we may collect and process:

  • Your mobile phone number
  • Opt-in and opt-out status (including the date/time and method of opt-in/opt-out)
  • Message interaction data (such as delivery confirmations, timestamps, and related metadata)
  • Message content you send to us (for example, HELP requests or other replies)
How we use SMS-related information

We use SMS-related information to:

  • Send account announcements and important updates
  • Provide account alerts, billing reminders, and service updates
  • Respond to support requests and troubleshoot account or service issues
  • Help maintain security and prevent fraud or misuse of our services
Consent and opt-in

By opting into SMS/text messaging, you authorize Sunscription to send text messages to the mobile number you provide. Message frequency may vary based on your interactions with us.

How to opt in: To receive SMS text messages from Sunscription, contact your existing representative, through our platform or text +1 830-224-2307

Message frequency and rates
  • Message frequency may vary.
  • Message and data rates may apply. Check with your wireless provider for details.
How we share SMS-related information
  • We do not share, sell, or rent your mobile opt-in information to third parties for their marketing or promotional purposes.
  • We may share limited information with service providers who help us deliver text messages (such as messaging platforms) and with mobile carriers as necessary to route and deliver messages. These parties are permitted to use the information only to provide services to us and are required to protect it.
Help and support
  • Reply HELP to any message, or contact our team at +1 830-224-2307
Opt-out
  • Reply STOP to opt out of SMS messages at any time.
  • You will receive a confirmation message and no further messages will be sent unless you re-enroll.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.

support@us-solar.com
2150 Post Road, Suite 505 Fairfield, CT 06824
203.505.6969